After a serious injury at a Walmart warehouse or distribution center, video footage is often one of the most important pieces of evidence. Cameras may capture unsafe conditions, missing safety measures, or exactly how an incident occurred. Yet injured workers are frequently told that the footage was “overwritten,” “no longer available,” or never existed in the first place.
When this happens, it raises serious legal issues—especially because Walmart is a Texas non-subscriber and controls its own evidence. Missing footage does not automatically end a case. In fact, it can sometimes strengthen it.
Why Warehouse Camera Footage Is So Important
In distribution centers, surveillance cameras often capture:
- Dock areas and trailer loading zones
- Forklift traffic and PIT operations
- Aisles, intersections, and walkways
- Time-stamped activity before and after an incident
Video can objectively show unsafe conditions, rushed operations, or policy violations. That’s why footage becomes critical as soon as an injury occurs.
Why Walmart Often Says the Footage Is “Unavailable”
Walmart commonly explains missing footage by claiming:
- The system automatically overwrites video
- Cameras were not aimed at the area
- The footage was not requested in time
- The incident happened outside retention windows
While some systems do overwrite data, these explanations do not end the legal inquiry. The real question is when Walmart knew—or should have known—that the footage mattered.
Walmart’s Legal Duty to Preserve Evidence
Once Walmart is aware of a workplace injury that could reasonably lead to a claim, it has a duty to preserve relevant evidence, including video footage.
This duty can be triggered by:
- An injury report
- A request for medical treatment
- A supervisor’s knowledge of a serious incident
- HR involvement
Failure to preserve evidence after this point may be considered spoliation.
What Is Spoliation of Evidence?
Spoliation occurs when evidence that should have been preserved is lost, destroyed, or overwritten. In Texas, courts take spoliation seriously—especially when one party controls the evidence.
If spoliation is established, consequences may include:
- Jury instructions allowing negative inferences
- Limits on Walmart’s defenses
- Greater credibility given to the injured worker’s version of events
Missing footage can sometimes shift the focus from what the video shows to why it no longer exists.
What If the Footage Truly No Longer Exists?
Even when video is gone, cases do not collapse. Lawyers often reconstruct events using:
- Witness statements
- Maintenance and inspection logs
- Safety policies and training materials
- Prior incident reports from the same area
- Photographs taken after the injury
Patterns of unsafe conditions can substitute for missing footage and still establish negligence.
How Lawyers Use Missing Footage Strategically
Rather than ignoring missing video, experienced lawyers often lean into it. Questions shift to:
- Why was no preservation request made internally?
- Why were retention policies not paused?
- Why did Walmart fail to act once the injury was known?
In many cases, missing footage becomes evidence of poor safety oversight or internal failures, rather than a defense.
Why Injured Workers Should Act Quickly
Time matters. Surveillance systems operate on short retention cycles. Early legal involvement can help:
- Send preservation letters
- Identify relevant camera locations
- Secure related documentation
- Prevent further loss of evidence
Delays often benefit Walmart, not the injured worker.
| Issue | Why It Matters in Walmart Injury Cases |
|---|---|
| Missing Camera Footage | Video often shows unsafe conditions or policy failures |
| Evidence Preservation | Walmart has a duty to preserve footage once an injury is known |
| Spoliation of Evidence | Missing footage can lead to legal consequences or negative inferences |
| Alternative Evidence | Logs, safety policies, and witness testimony can replace video |
| Early Legal Action | Quick action helps prevent further loss of critical evidence |



















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